FAQ > Questions (13 entries)
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We are open from 9:00 a.m. to 5:30 p.m. EST, Monday thru Friday. Saturdays from 10:00 a.m. to 2:00 p.m. We are closed all major US Holidays, including ...
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Personalized orders will be shipped within 5 to 7 business days after we receive the final proof approval. Orders received after 1:00 p.m. EST, on weekends, or on holidays will be ...
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Not at this time. You can give us a call anytime at 1-800-720-0197 after placing your order and we’ll let you know the status of your order. We’ll notify you when ...
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Yes, we can rush your order for a fee of $50 per order. Please indicate you want rush processing and we’ll make it happen. All Rush Orders will receive a proof ...
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You may cancel you order within 24-hours of placing it free of charge. Please give us a call at 1-800-720-0197 to let us know. Cancelling an order after ...
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All orders ship via FedEx. Ground, 2nd Day and Next Day shipping are the available options.
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Yes. To request gift certificates, please e-mail sales@sparkandspark.com
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Your first proof is free of charge when ordering online. Proofs may be requested by marking the box in the Proofs section of the online order form. Proofs are e-mailed to ...
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Envelopes come in white or ecru, depending on the design. Sorry, color cannot be specified. We include two extra envelopes with each order. Additional envelopes are available for $.25 each for ...
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Due to variations in the printing process, colors may vary between products. Please note that we do not guarantee color matches. A proof is required on all custom design orders. Please ...
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Samples of cards are available for $1.00 each. Please e-mail i@sparkandspark.com to request samples.
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For now, you can e-mail us your photo to photos@sparkandspark.com . You will receive a receipt confirmation and we’ll proceed to work on the proof.
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Photos should be submitted in the .jpg format without any cropping, so we can work with it and carefully adapt it to the design of your choice. Photo resolution should be ...